• Instant Notifications – Receive real-time alerts for all transactions on your account.

• Transaction Monitoring – Get instant updates for deposits, withdrawals, payments, and card transactions.

• Security & Fraud Prevention – Stay informed about your banking activity to detect unauthorised transactions.

• Convenience & Accessibility – Keep track of your account balance and transactions anytime, anywhere.

1. Personal Account Alerts (SMS)

• Credit & Debit Transactions – Get notified whenever money enters or leaves your account.

• Utility Bill Payments – Confirmation of completed bill payments.

• Real-Time Account Balance – View your updated balance after every transaction.

• ATM Transactions – Alerts for cash withdrawals & deposits via ATMs.

• Credit/Debit Card Transactions – Notifications for every card transaction with the outstanding balance.

• Cheque-Related Alerts – Includes alerts for cheque deposits, cheque returns, and other cheque-related transactions

2. Business & Corporate Banking Alerts (Trade Alerts)

• Import Bill Updates – Receive alerts when import bills are received.

• Bulk Payment Notifications – Keep track of bulk fund transfers and salary payments.

• Customised Trade Alerts – Get notified about trade finance transactions & updates.

1. Visit Any DFCC Branch – Speak to a representative for registration.

2. Call DFCC 24×7 Customer Care on 011 235 0000 for assistance.

3. Fill out & submit the value-added service from online

1. What is DFCC Alerts?

DFCC Alerts is a real-time SMS notification service that keeps customers informed about their banking transactions and account activity.

2. What types of transactions will I receive alerts for?

• Deposits & Withdrawals

• Bill Payments & Fund Transfers

• ATM & Credit/Debit Card Transactions

• Cheque Deposits

• Trade Finance Transactions (Corporate Customers Only)

4. Is there a charge for DFCC Alerts?

• For Personal Customers: LKR 250 per account per year (Free for DFCC Proposition Customers and Personal Foreign Currency Accounts).

• For Business Customers: LKR 1,000 per account per year.

• For Aloka Account holders: LKR 200 per year

• For Trade Customers: USD 10 per year.

5. Can I update my registered mobile number for alerts?

Yes. Simply visit your nearest DFCC branch or call 011 235 0000 to update your contact details.

6. How do I deactivate DFCC Alerts?

You can request deactivation by submitting a written request at your nearest DFCC Bank branch or by calling the bank’s 24/7 customer support centre.

• T&C – DFCC SMS Alerts & Trade Alerts (Business Customers)

• T&C – DFCC SMS Alerts (Personal Customers)

• DFCC Online Banking

• DFCC ONE – Mobile Banking